Why does repayment gain compliance
If you think we should stop the check, you should tell us why. If you have business premises or run your business from home, we may ask to visit them to inspect your premises, assets and records. If you think the request is unreasonable or not relevant to the check, let our officer who requested the information know.
If we cannot agree with you about sending the information or documents, we may use legal powers to get them. You are responsible for giving us accurate information, and if you have a tax agent dealing with us on your behalf, you should make sure they have all the relevant facts.
We will work with you to agree the best way forward taking into account any difficulties you are facing. You can talk to us about payment arrangements that you can afford.
If you have any health conditions or personal circumstances that may make it difficult for you to deal with the compliance check, let our officer know.
They will work with you to put in place any reasonable adjustment needed. If you need more time, tell us. You can ask someone else to deal with us on your behalf, for example, a friend, relative or an adviser from a voluntary organisation. You can get help from charities and other organisations if you do not understand something about the compliance checks process. Find out about the different types of checks and what happens during and after the check.
If our checks show you have overpaid tax, you will be repaid with any interest due added. If you have underpaid tax, you will need to repay this. You will be charged interest and you may receive a penalty. Watch a video about help if you cannot pay your tax bill. In general, the more help you give, the lower the penalty will be. Find out what you can do to reduce any penalty we may charge.
Watch our video on penalties and what you can do about them. We reserve criminal investigation for cases where we need to send a strong deterrent message or where the conduct involved is such that only a criminal sanction is appropriate.
Find out more about our criminal investigation policy. Watch a video about what to do if you disagree with an HMRC decision. You can find their details on the letter we sent you about the checks. You can also contact us to get help with your taxes or to make a complaint. VIXIO PaymentsCompliance combines high-quality regulatory intelligence and analysis with a simple to use platform which fits seamlessly into your day-to-day workflow to take the heavy lifting out of regulatory monitoring.
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Manage the growing volume and velocity of regulatory risk with confidence VIXIO PaymentsCompliance combines high-quality regulatory intelligence and analysis with a simple to use platform which fits seamlessly into your day-to-day workflow to take the heavy lifting out of regulatory monitoring. Get started today by speaking to our team. Book a demonstration. Turn off Animations. Turn on Animations. Toggle navigation. I Want To Page Content Left.
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